FAQ

Please click the below appropriate category for your query.If you can't find your answers, please feel free to contact us.

How can I register my profile on Goodnews Matrimony?

For Registration all you need to do is fill out the required information in the Registration Form as accurately as possible and click on the 'Register Your Profile' button.

Why does it take 24 hrs for profile verification?

Verification of each profile is done manually. Our support team thoroughly verifies each and every profile carefully on specific criterion before it is added to our database. All candidates are contacted over the phone for confirmation of details and authenticity. An E-mail will be sent to you once the profile is registered and verify your email ID before trying to login. Hence, it takes 24 working hours to activate all the profiles that are being added in one particular day

The Registration form seems to be a bit lengthy. Do I need to fill it entirely?

We understand that it may become tedious for you to fill in a long form in one single shot. However, matrimony is a serious commitment and it important to convey detailed information to the interested members. The more information you provide about yourself the more likely you are to be contacted by other members of Goodnews Matrimony.com. So please do take the time and effort to complete your profile.

It is mandatory for submitting ID proof?

Yes, ID proof is mandatory for matrimonial registration by Indian IT Act.

On what criteria is a profile validated?

All details entered by you are closely scrutinized. Profiles that are submitted by underage people, profiles that contain abusive content and profiles with invalid data will be ignored. We try and maintain the highest quality in the database. We stand to serve only those members who are serious about marriage and make use of the service.

How do I Login?

Enter your "User ID" and "Password" in the respective boxes and Click on the "Login" button to login to your account.

Why is the message "Invalid User ID / Password" being displayed when I try to login?

You could have received these messages due to any of the below reasons.

  • You might have entered incorrect spelling
  • Unnecessary spaces in the login name typed.

I forgot my User ID/ Password. What should I do?

Click on the Forgot Password link in the page, (just near to member login) provide your User Id OR Email ID .You will receive a mail with your login details.Incase if you have forgotten your User Id and Email ID and can’t remember it at all, please feel free to contact us

Why is the message "Your profile under verification, try later" being displayed when I try to login?

Verification of each profile is done manually. Our support team thoroughly verifies each and every profile carefully on specific criterion before it is added to our database. Hence, it takes 24 working hours to activate all the profiles that are being added in one particular day

I have entered the correct user Id and password but can’t login, what should I do?

The reason for this could be related to your Internet Browser.

Open your browser(Chrome, Firefox...), please try the following to resolve your problem:

  • Open your browser first.
  • Press Shift+Ctrl+Delete key at once.
  • You will get a pop up window with clear browsing data button.
  • Click on the button to remove browser histories.
  • Then try browsing GoodnewsMatrimony.com again.

How do I contact customer support?

GoodnewsMatrimony.com is eager to help you find your partner at the earliest. Customer Support is always a top priority to us. You can feel free to contact our customer care team through: